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Social Housing Maintenance

Social Housing Maintenance.

The name of James Frew has been associated with the provision of high quality contract heating services for many years. Our unrivalled experience and expertise ensures we are able to offer a complete cost effective central heating maintenance package to Social Housing providers. Operating throughout West Central Scotland, we currently service, maintain and repair over 40,000 central heating systems.

The key benefits for Social Housing providers who are:

  • An in house call centre 24/7.
  • Access to a large team of Gas Safe registered engineers, manufacturer trained in service and fault diagnosis in 90% of boilers.
  • Engineers use PDAs to update our IT system Accuserv with repair and service data.
  • SMS messages to tenants to arrange appointments.
  • High percentage of first visit repairs with well stocked vans.
  • Secure access on line to all job information including history appliance types next and previous service dates.
  • CP12s and repair worksheets are available to be downloaded instantly in real time.

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