Published on 10 December 2024
James Frew is an Octopus Trusted Partner
As we continue to explore new and intuitive technology to support our customers, we’re excited to announce our partnership with leading energy provider Octopus.
What does this mean?
We’re an official trusted local installer for heat pump and solar & battery jobs that Octopus Energy can’t take on.
What is the Trusted Partner Scheme?
Like James Frew, Octopus prioritises exceptional customer service throughout all that they do, so we’re proud to be on board with a like minded team.
As an Octopus Trusted Partner, we’re officially noted as one of their preferred, reliable and fully-vetted providers. Our team has undergone extensive accreditation and performance analysis to ensure our values align with the Octopus affiliate network.
Our service offering, our customer-focused approach and our regulatory compliance mean we can offer Octopus customers a number of ways to enhance their home’s energy efficiency, delivered by a partner you can trust.
How does the Trusted Partner Scheme work?
If you’re keen to explore ways to upgrade your energy efficiency, James Frew can provide support at every step of the way. Customers can locate the Octopus Trusted Partner network of suppliers through the Octopus Energy platform and ensure they pick a provider they can trust.
- Evaluation: Octopus will provide an assessment of your current energy efficiency and share a report on how this can be improved. This could be with home improvements including solar panels or improved insulation.
- Partnership: Octopus will then pair their customer with us as a Trusted Partner, based on experience, locality and suitability. Customers can then speak directly with James Frew to discuss your required installation works.
- Solution: Work will begin to create a solution that’s unique to your home and your requirements. Our fully-accredited team will coordinate the works to suit your daily needs, delivering high-quality results in a short period of time.
- Aftercare: Our team is always on hand to answer any questions you may have and ensure you’re happy with your new energy-efficient solution.
Discover our energy-efficient solutions
Trusted Partner benefits
The Octopus Trusted Partner Scheme is centred around offering the best possible results for every single client.
- Reassurance: Octopus Energy’s meticulous vetting programme ensures only the highest of standards are maintained by their chosen Partners, meaning customers can have confidence in the quality of the service they receive.
- Professional results: Working with an Octopus Trusted Partner means you’ll benefit from a specialist team who can offer a bespoke approach and solution for your project, always aiming to improve energy efficiency and promote sustainability.
- Ongoing assistance: With Octopus and your chosen Trusted Partner, you can rest assured that you’ll receive consistent support every step of the way, before, during and after your project.
Join Octopus Energy
Anyone who signs up for Octopus Energy via our link will receive £50 off their first bill – what’s not to love?
Ready to get started?
Take the first step towards a more energy-efficient home with a free survey by James Frew. One of our qualified and certified surveyors will complete an inspection at a time that suits you to get you started on your energy-efficiency journey.
